Frequently asked questions
Your company, DER, consortium, or ordering official should provide a confirmation page via email or in print. Without it, we cannot proceed with your test.
Bring a valid ID (driver’s license, passport, or state ID), confirmation letter, any forwarded emails, and Chain of Custody if applicable. Arrive with a full bladder. Do not shave for hair testing.
DOT screenings are typically for individuals with a CDL or in safety-sensitive roles. Your paperwork should clearly indicate if it’s DOT-related.
Walk-ins are welcome for some services, but we recommend appointments for faster service and availability.
Yes. We provide mobile and after-hours testing by request. Please call ahead to schedule.
We offer urine, hair, saliva (oral fluid), fingernail, and rapid testing options.
A 5-panel screens for THC, cocaine, opiates, amphetamines, and PCP. A 10-panel includes additional substances like benzodiazepines and barbiturates.
Instant tests give results in minutes. Lab tests take 24–72 hours depending on the test and if confirmation is needed.
For most tests, yes. Avoid eating or drinking for at least 10–30 minutes before oral fluid collection.
DOT tests may require direct observation in specific cases. Non-DOT tests are usually not observed.
Yes, but bring your prescription. If a substance is flagged, the MRO may contact you for verification before confirming the result.
You will have up to 3 hours to provide a sample and must stay onsite. Shy bladder protocols will be followed.
For privacy and safety, only the person being tested may enter the collection area unless special assistance is needed.
Yes. For employment or court-ordered testing, we send results to the ordering entity securely and promptly.
Absolutely. All test results are handled under HIPAA-compliant procedures and only shared with authorized parties.
Some non-DOT rapid tests can be done at home under specific conditions. Call us to discuss options.
Rapid tests are very accurate for screening. Lab confirmation is used when needed to ensure precision.
Yes. We provide legally defensible testing with proper chain of custody for courts, custody, and legal compliance.
If your test requires fasting, your paperwork will say so. Most drug tests do not require fasting.
You can call us, book online, or walk in during office hours. Mobile appointments must be scheduled in advance.
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