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  • 1. How do I know what type of screening I need?
    Your company, DER, consortium, or ordering official should provide a confirmation page via email or in print. Without it, we cannot proceed with your test.
  • 2. What do I need to bring to my appointment?
    Bring a valid ID (driver’s license, passport, or state ID), confirmation letter, any forwarded emails, and Chain of Custody if applicable. Arrive with a full bladder. Do not shave for hair testing.
  • DOT screenings are typically for individuals with a CDL or in safety-sensitive roles. Your paperwork should clearly indicate if it’s DOT-related.
    DOT screenings are typically for individuals with a CDL or in safety-sensitive roles. Your paperwork should clearly indicate if it’s DOT-related.
  • 4. Can I walk in for a drug test, or do I need an appointment?
    Walk-ins are welcome for some services, but we recommend appointments for faster service and availability.
  • 5. Do you offer after-hours or weekend testing?
    Yes. We provide mobile and after-hours testing by request. Please call ahead to schedule.
  • 6. What types of drug tests do you offer?
    We offer urine, hair, saliva (oral fluid), fingernail, and rapid testing options.
  • 7. What is a 5-panel or 10-panel drug test?
    A 5-panel screens for THC, cocaine, opiates, amphetamines, and PCP. A 10-panel includes additional substances like benzodiazepines and barbiturates.
  • 8. How long does it take to get my results?
    Instant tests give results in minutes. Lab tests take 24–72 hours depending on the test and if confirmation is needed.
  • 9. Can I eat or drink before my test?
    For most tests, yes. Avoid eating or drinking for at least 10–30 minutes before oral fluid collection.
  • 10. Will I be watched during the urine test?
    DOT tests may require direct observation in specific cases. Non-DOT tests are usually not observed.
  • 11. Can I take a drug test while on prescription medication?
    Yes, but bring your prescription. If a substance is flagged, the MRO may contact you for verification before confirming the result.
  • 12. What happens if I can't provide a urine sample?
    You will have up to 3 hours to provide a sample and must stay onsite. Shy bladder protocols will be followed.
  • 13. Can I bring someone with me?
    For privacy and safety, only the person being tested may enter the collection area unless special assistance is needed.
  • 14. Do you notify employers or agencies directly?
    Yes. For employment or court-ordered testing, we send results to the ordering entity securely and promptly.
  • 15. Is the information shared confidential?
    Absolutely. All test results are handled under HIPAA-compliant procedures and only shared with authorized parties.
  • 16. Can I take the test at home?
    Some non-DOT rapid tests can be done at home under specific conditions. Call us to discuss options.
  • 17. How accurate are rapid tests?
    Rapid tests are very accurate for screening. Lab confirmation is used when needed to ensure precision.
  • 18. Do you offer testing for legal cases?
    Yes. We provide legally defensible testing with proper chain of custody for courts, custody, and legal compliance.
  • 19. Do I need to fast before a blood test?
    If your test requires fasting, your paperwork will say so. Most drug tests do not require fasting.
  • 20. How do I schedule an appointment?
    You can call us, book online, or walk in during office hours. Mobile appointments must be scheduled in advance.
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